Shipping Policy
Effective Date: 2020
At Imperial Kidz, we aim to provide a smooth and reliable shopping experience. This Shipping Policy outlines how we process, handle, and deliver your orders.
1. Order Processing
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All orders are processed within [1–3 business days] after payment confirmation (excluding weekends and holidays).
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You will receive an email or SMS confirmation once your order has been shipped.
2. Shipping Methods & Delivery Time
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We deliver through trusted courier partners across Pakistan
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Estimated delivery time: [3–7 business days] depending on your location.
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Delivery times are estimates and may vary due to courier delays, public holidays, or unforeseen events.
3. Shipping Charges
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Shipping charges (if applicable) will be displayed at checkout before you complete your purchase.
4. Cash on Delivery (COD)
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COD is available for selected locations.
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Please ensure you have the exact amount ready at the time of delivery.
5. Order Tracking
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Once your order is shipped, a tracking number will be shared via email/SMS.
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You can use this tracking number to monitor your order status.
6. Delays & Responsibility
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Imperial Kidz is not responsible for delivery delays caused by courier services, weather conditions, or incorrect address details provided by customers.
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If your package is delayed beyond the estimated timeframe, please contact our support team.
7. Incorrect or Undeliverable Address
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Customers are responsible for providing the correct delivery address.
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If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply.
8. International Shipping (Optional)
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Currently, we do not offer international shipping. now a Days
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If enabled, delivery time and charges will vary depending on the destination country.
9. Contact Us
For any questions regarding shipping, please contact us:
Imperial Kidz
📧 Email: Info@imperialkidz.com
📞 Phone: 0370-1331335
📍 Address: Karachi,Pakistan
